{"id":3,"date":"2025-10-30T11:47:34","date_gmt":"2025-10-30T11:47:34","guid":{"rendered":"https:\/\/wp.cromlec.cat\/?page_id=3"},"modified":"2025-11-14T09:56:17","modified_gmt":"2025-11-14T09:56:17","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/spainformatica.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_heading title=\u00bbPol\u00edtica de privacidad\u00bb _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_heading][et_pb_text _builder_version=\u00bb4.27.4&#8243; _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]1. Informaci\u00f3n recopilada y uso de los datos<br \/>\nRecopilamos datos personales de nuestros clientes, incluyendo nombre, direcci\u00f3n, correo electr\u00f3nico, n\u00famero de tel\u00e9fono y detalles del proyecto. Esta informaci\u00f3n se utiliza exclusivamente para:<br \/>\nResponder consultas.<br \/>\nProporcionar presupuestos y estimaciones.<br \/>\nCoordinar y gestionar la instalaci\u00f3n y reparaci\u00f3n de sistemas el\u00e9ctricos y solares.<br \/>\nMejorar la atenci\u00f3n al cliente y optimizar la calidad de nuestros servicios.<br \/>\nProporcionar datos personales no es obligatorio, excepto cuando sea necesario para la ejecuci\u00f3n de un contrato o la prestaci\u00f3n de un servicio. Los datos solicitados son esenciales para procesar su solicitud u orden. Si no proporciona los datos requeridos, no podremos tramitar su solicitud.<\/p>\n<p>2. Seguridad de la informaci\u00f3n<br \/>\nPara proteger los datos personales de nuestros clientes, implementamos medidas de seguridad robustas como el cifrado SSL, garantizando la seguridad de la informaci\u00f3n transmitida a trav\u00e9s de nuestro sitio web. Adem\u00e1s, los datos se almacenan en bases de datos seguras accesibles solo por personal autorizado.<br \/>\nNos aseguramos de que todas las personas con acceso a esta informaci\u00f3n cumplan estrictos protocolos de confidencialidad y gesti\u00f3n de datos.<\/p>\n<p>3. Derechos del usuario<br \/>\nDe acuerdo con el Reglamento General de Protecci\u00f3n de Datos (RGPD), los usuarios tienen derecho a acceder, rectificar o eliminar sus datos personales en cualquier momento. Para ejercer estos derechos, puede contactarnos a [info@spainformatica.com](mailto:info@spainformatica.com), y procesaremos su solicitud en un plazo m\u00e1ximo de 30 d\u00edas. Estamos comprometidos con el respeto a la privacidad de nuestros clientes y con ofrecerles control completo sobre su informaci\u00f3n personal.<br \/>\nSi considera que sus datos no se est\u00e1n tratando conforme a la ley, tiene derecho a presentar una reclamaci\u00f3n ante la Agencia Espa\u00f1ola de Protecci\u00f3n de Datos (AEPD).<\/p>\n<p>4. Compartici\u00f3n de datos con terceros<br \/>\nEn ciertos casos, podemos compartir datos con terceros, como proveedores de servicios esenciales para la ejecuci\u00f3n de nuestros proyectos. Nos aseguramos de que estos terceros cumplan con la normativa de protecci\u00f3n de datos y utilicen la informaci\u00f3n solo para los fines espec\u00edficos de los proyectos acordados.<br \/>\nNo vendemos ni compartimos datos personales con terceros para finalidades de marketing u otros fines comerciales sin el consentimiento expl\u00edcito del cliente.<\/p>\n<p>5. Uso de cookies<br \/>\nNuestro sitio web utiliza cookies para mejorar la experiencia del usuario y analizar el tr\u00e1fico del sitio. Las cookies que utilizamos se dividen en:<br \/>\nCookies funcionales: Garantizan el correcto funcionamiento del sitio web.<br \/>\nCookies anal\u00edticas: Nos ayudan a entender c\u00f3mo interact\u00faan los usuarios con el sitio para optimizar su experiencia.<br \/>\nLos usuarios pueden gestionar sus preferencias de cookies directamente desde la configuraci\u00f3n de su navegador, eligiendo aceptar o rechazar las cookies seg\u00fan deseen.<\/p>\n<p>6. Garant\u00eda del servicio<br \/>\nTodos los servicios de instalaci\u00f3n y montaje incluyen una garant\u00eda de 2 a\u00f1os que cubre mano de obra, materiales y gastos de desplazamiento. Esta garant\u00eda asegura que el trabajo realizado se mantenga en condiciones \u00f3ptimas durante este per\u00edodo.<br \/>\nSin embargo, el mantenimiento regular, como la limpieza de paneles solares, y otros servicios de mantenimiento no est\u00e1n incluidos y pueden contratarse por separado.<\/p>\n<p>7. Modificaciones y cancelaciones<br \/>\nCualquier modificaci\u00f3n o cancelaci\u00f3n de un servicio debe comunicarse con al menos 10 d\u00edas h\u00e1biles de anticipaci\u00f3n. Las cancelaciones realizadas fuera de este plazo pueden estar sujetas a gastos administrativos y al coste de los materiales ya adquiridos.<\/p>\n<p>8. Cambios en la pol\u00edtica de privacidad<br \/>\nNos reservamos el derecho de modificar esta pol\u00edtica de privacidad en cualquier momento. Cualquier cambio significativo ser\u00e1 comunicado a los usuarios mediante un aviso en nuestro sitio web, incluyendo la fecha de entrada en vigor de los cambios.<\/p>\n<p>9. Contacto<br \/>\nPara cualquier duda o solicitud relacionada con nuestra pol\u00edtica de privacidad, puede contactarnos a info@spainformatica.com[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Informaci\u00f3n recopilada y uso de los datos Recopilamos datos personales de nuestros clientes, incluyendo nombre, direcci\u00f3n, correo electr\u00f3nico, n\u00famero de tel\u00e9fono y detalles del proyecto. Esta informaci\u00f3n se utiliza exclusivamente para: Responder consultas. Proporcionar presupuestos y estimaciones. Coordinar y gestionar la instalaci\u00f3n y reparaci\u00f3n de sistemas el\u00e9ctricos y solares. Mejorar la atenci\u00f3n al cliente [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Who we are<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Our website address is: https:\/\/wp.cromlec.cat.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Comments<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor&#8217;s IP address and browser user agent string to help spam detection.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Media<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select &quot;Remember Me&quot;, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Embedded content from other websites<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Who we share your data with<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you request a password reset, your IP address will be included in the reset email.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">How long we retain your data<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:paragraph -->\n<p>For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">What rights you have over your data<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p>\n<!-- \/wp:paragraph -->\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Where your data is sent<\/h2>\n<!-- \/wp:heading -->\n<!-- wp:paragraph -->\n<p><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Visitor comments may be checked through an automated spam detection service.<\/p>\n<!-- \/wp:paragraph -->\n","_et_gb_content_width":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Master<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/spainformatica.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Master\" \/>\n<meta property=\"og:description\" content=\"1. 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Informaci\u00f3n recopilada y uso de los datos Recopilamos datos personales de nuestros clientes, incluyendo nombre, direcci\u00f3n, correo electr\u00f3nico, n\u00famero de tel\u00e9fono y detalles del proyecto. Esta informaci\u00f3n se utiliza exclusivamente para: Responder consultas. Proporcionar presupuestos y estimaciones. Coordinar y gestionar la instalaci\u00f3n y reparaci\u00f3n de sistemas el\u00e9ctricos y solares. 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